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Complain about how we handle your information

Version 1.0 | Last updated: 20 September 2026

If something we have done with your personal information is not right, tell us here or by email to privacy@theconfidentlearningco.org. We would rather hear it than not.

Tell us your name, the email address we hold for you, and what your complaint is about. Then send us the detail by email, in your own words, with any dates or documents that help. We will acknowledge your complaint within five working days and respond within 30 days.

You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113, at any time. Our registration reference is ZC239734.

We reply to this address.

What your complaint is about